Terms of service
Terms of Service
Last updated: August 14, 2026
Welcome to Mercy & Thread. By accessing or purchasing from our website, you agree to the following Terms of Service.
1. About Our Store
Mercy & Thread is an online store offering Christian-inspired apparel and related products.
Our products may be produced and fulfilled by third-party print-on-demand fulfillment providers.
2. Products and Pricing
We make every effort to display product descriptions, images, colors, sizes, and prices as accurately as possible.
Actual colors may vary slightly depending on your device or screen settings.
Prices and product availability may change at any time without notice.
3. Orders
When you place an order, you are submitting a request to purchase the products selected at checkout.
We reserve the right to refuse or cancel an order when necessary, including in cases involving pricing errors, product availability, suspected fraudulent activity, or other circumstances that prevent us from fulfilling an order.
If we cancel an order after payment has been processed, you will receive a refund for the canceled portion of the order.
4. Payments
Payments are processed through the payment methods made available at checkout.
You agree to provide accurate and complete billing and shipping information when placing an order.
5. Shipping
Orders are made to order and may require processing time before shipment.
Shipping and delivery times are estimates and are not guaranteed. Delays may occur because of carriers, weather, holidays, customs, incorrect addresses, or circumstances outside our control.
Please review our Shipping Policy for additional information.
6. Returns and Refunds
Because many of our products are made to order, returns and exchanges may be limited.
If you receive a damaged, defective, or incorrect item, please contact us according to our Refund & Return Policy.
7. Intellectual Property
All content on the Mercy & Thread website, including our brand name, logo, original designs, graphics, photographs, text, and other materials, is owned by or licensed to Mercy & Thread unless otherwise stated.
You may not copy, reproduce, modify, distribute, sell, or use our content without our prior written permission.
8. User Information
When placing an order or contacting us, you agree to provide accurate information.
You are responsible for keeping your account and personal information accurate and secure.
Please review our Privacy Policy for information about how we collect and use personal information.
9. Prohibited Use
You may not use our website or products for unlawful purposes or in a way that violates applicable laws or regulations.
You may not attempt to interfere with the operation or security of our website.
10. Third-Party Services
Our store may use third-party services, including payment processors, shipping providers, and fulfillment partners.
Third-party services may have their own terms and policies, and your use of those services may be subject to those terms.
11. Website Information
We make reasonable efforts to keep information on our website accurate and current. However, we do not guarantee that all website content will always be complete, accurate, or free of errors.
12. Limitation of Liability
To the extent permitted by applicable law, Mercy & Thread will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including carrier delays, website interruptions, or third-party service failures.
Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.
13. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be posted on this page with a revised “Last updated” date.
14. Contact Us
If you have questions about these Terms of Service, please contact Mercy & Thread using the contact information provided on our website.
By using our website or placing an order, you acknowledge that you have read and agree to these Terms of Service.